Emotional messages and AI chatbots aren't a good match. Here's why. After entering a prompt into an AI chatbot like Claude or ChatGPT , many people naturally end their request with “please” or “thank you,” as they would during a call with a salesperson or after a directive to a colleague. It’s human nature to want to be well-mannered when requesting a favor or asking for help ― even from a very-not-human chatbot. But experts say you’re likely wasting your time (and some of the world’s energy