Christmas might be over for another year, but according to reports not everyone was successful in their gift giving. Around £1.55billion of items bought during November and December are expected to be sent back to sellers. But can you refund an item without a receipt? And what if your gift is now on sale? Alice Beer is here with everything you need to know. Broadcast on 09/01/2026 Subscribe to This Morning for more exclusive videos: http://bit.ly/1JM41yF FOLLOW US: https://www.facebook.com/

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