In the rapidly shifting world of work, many employees are unclear what’s expected of them

Ana Maria Rus

NEW YORK (AP) — When Nikelle Inman started a new job coaching first-generation college students , she looked forward to meeting with them one-on-one to talk about how to surmount obstacles and find resources to succeed . Instead, she and her fellow success coaches at a community college in North Carolina spent a year mired in paperwork, tasked with reviewing applications from aspiring undergraduates. They never did get to meet with students. “Admissions work kind of took over what we were

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