US-based CRM giant Salesforce (NYSE: CRM) has signed a definitive agreement to acquire Fin, the company that until recently operated under the name Intercom. According to the announcement distributed today via Business Wire, Salesforce will pay around 3.6 billion US dollars for the provider of AI customer-service agents. The precise amount remains subject to the customary purchase-price adjustments standard in transactions of this size. Salesforce is among those companies that acquire fairly