Your favorite restaurant is becoming a tech company
Andreea Neblea
Not long ago, a restaurant's edge was its secret sauce . Now, it might be its source code. From McDonald's "Experience of the Future" initiative, which expanded the rollout of in-restaurant kiosks and app-based ordering, to Chipotle's Autocado, which automatically cuts and peels avocados, the trend is accelerating across the industry. Even Starbucks, long known for its human-centric "third place" positioning, recently introduced a generative AI tool for baristas called Green Dot to provide real-
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