Verizon says it'll credit customers $20 after its service outage lasted over 9 hours, but you have to claim it

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Verizon is offering an account credit after a service outage affected tens of thousands of customers on Wednesday. A Verizon spokesperson told Business Insider that it "did not meet the standard of excellence our customers expect and that we expect of ourselves." Verizon said it would provide those affected with a $20 account credit redeemable through the myVerizon app. "This credit isn't meant to make up for what happened," Verizon said in its statement. "No credit really can. But it's a way

Verizon offers $20 credit to customers affected by massive wireless outage https://www.channelnewsasia.com/ - 15.01.2026 18:07

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Verizon offers $20 credit to customers affected by massive wireless outage https://www.channelnewsasia.com/ - 15.01.2026 18:07