Study: Artificial Intelligence Over-Validates Users, Affecting Judgment and Behavior

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Artificial intelligence (AI) applications tend to tell users what they want to hear, validating their opinions even in problematic situations, according to a recent study by researchers in the United States and published in the journal Science. The analysis, conducted by teams from Stanford University and Carnegie Mellon University, indicates that this tendency of chatbots to provide flattering answers could reinforce harmful beliefs and amplify interpersonal conflicts, informs Science. •