Founded just two years ago by second-time founders, Decagon’s AI agents are used by more than 100 companies to handle customer service tasks. But can the young, hungry team keep up with well-resourced incumbents? Read the full story on Forbes: https://www.forbes.com/sites/rashishrivastava/2025/12/01/-28-year-old-ai-founder-jesse-zhang-decagon-customer-service/ Subscribe to FORBES: https://www.youtube.com/user/Forbes?sub_confirmation=1 Fuel your success with Forbes. Gain unlimited access to