A union representing transport workers in Singapore is looking into increasing mental wellness support and counselling help for those who face abuse. Bus captains, in particular, increasingly find themselves facing verbal and physical abuse, and even online harassment. The Land Transport Authority said it received 35 reported cases of physical abuse against bus captains last year, compared to 26 in 2024. As of April this year, there have been 10 cases. Claudia Lim reports.