CNN  —  Many people will have experienced the excitement of receiving an online order, or that hit of dopamine that follows a new purchase. But what happens when you unbox the goods, only to find that it wasn’t what you were expecting? Worse yet, when it turns out that you spent a significant sum on a product that could potentially be counterfeit? That was the dilemma Joan Kim had to contend with. In a TikTok video uploaded in December 2024 that has since amassed over 1 million views, the Los