In 2022, Al Ahli Bank of Kuwait (ABK) made a long-term commitment to a digital-first strategy. Khalil Al-Qattan, ABK’s General Manager of Digital Transformation and Innovation, discusses how the bank’s digital focus is transforming the customer experience, streamlining operations, and attracting new business partners. Global Finance: What are the main goals of ABK’s digital transformation strategy, and what steps are you taking to achieve them? Khalil Al-Qattan: ABK’s customer-centric, digital