The Pentagon relocates the households of about 300,000 service members and civilians every year at a cost of roughly $3 billion. For many of those families, the permanent-change-of-station, or PCS, process has consisted of fragmented oversight, aging technology and a privatization experiment that made things worse before it even fully started. Now in 2026, three major changes are converging: a new permanent agency to run the system, the end to the privatization contract, and a directive to cut