BCG trained an AI agent on the worst things its salespeople do
Statele Unite
There's a lot of public concern that an AI will someday go off the rails and annihilate humanity. So it may be a little surprising that Boston Consulting Group is training its customer-facing AI agent, Jamie, on what not to do. Japjit Ghai, a managing director and partner at BCG X, the firm's tech build-and-design division, said on a recent episode of the comany's podcast that Jamie is learning from both its strongest-performing sellers — and their worst decisions. "We trained the agent by
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