As the start of the ski season in Bansko approaches, hoteliers and restaurant owners in the resort are grappling with a shortage of staff. In response, many have turned to hiring workers from third countries to ensure there is enough personnel to serve tourists. The influx of foreign workers, including maids from India, valets from Tajikistan, and a Ukrainian cook, is helping to fill the gap. However, there are challenges with the language barrier, which limits the types of roles these workers