Luxury is no longer solely about extravagant displays or lavish experiences; it is evolving toward deeply personalised moments that reflect craftsmanship, privacy, and emotional resonance. In Romania, CONSIERGO, founded in 2010 by Carmen Voicu, is pioneering this shift. Business Review spoke with Carmen to discover how quiet luxury is shaping client expectations and redefining premium services on the local market. What does the concept of quiet luxury mean in the context of your concierge work