This Christmas has been extra special for Emma Hayes and her young family. “We really went to town on it this year with lots of decorations,” she says. “Knowing we would wake up safely in our own home on Christmas Day.” Last year was a very different story. After battling a 25% rent increase, the family found themselves facing eviction on December 20. “Five days before Christmas Day, there was a knock at the door,” Emma, 36, from Harlow, remembers. “It was 8am, so my daughter went, thinking it