CX Conference, a landmark event for customer experience professionals, returns on October 14–15, 2025, with a format that combines relevant content with spaces designed for meaningful dialogue and valuable insights. The event kicks off on October 14 at Le Château and continues on October 15 with CX Workshops at Maidan Spațiul in a dynamic, collaborative setup. This year’s edition explores the intersection between artificial intelligence and the human factor in creating customer experiences,