The AI hype will die down, Deloitte executive says — even as AI becomes more important

Mihaela Păun

While artificial intelligence has dominated headlines for much of the year, Deloitte chief technology officer Bill Briggs expects some of the hype to die down — even as its usefulness increases. In the not-too-distant future, AI is “going to be embedded in how we think about every business process, finance, and in our portfolio, how we invest in our customer service routine and the products we deliver,” Briggs told Quartz in the latest episode of AI Factor, a video series set at the Nasdaq

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