As AI becomes embedded in workplaces across industries, even non-tech companies are seeing major shifts in how work gets done. Nat Fetalvero chats with Goki Muthusamy, head of people at Visa, and Samuel Hoong, assistant technology manager at SimplifyNext, about role redesign and how to stay competitive in a fast-moving world. This episode was brought to you by IMDA. 01:47 How AI has changed work 05:20 Why soft skills are critical in an AI age 05:59 How hiring is changing due to AI 12:48 How