Decisions are made only after extensive discussions within teams to ensure accountability. SINGAPORE: When Ms Hashimah Begum explains her job to her parents, she simply says she protects children. But for the protection officer with the Ministry of Social and Family Development (MSF), the role involves unpredictable hours, difficult decisions and takes her from homes to hospital wards — all in service of keeping some of Singapore’s most vulnerable children safe. “I think when you go into the