By Tarun Sai Lomte Reviewed by Susha Cheriyedath, M.Sc. Apr 20 2026 From late-night symptom worries to help with appointments and paperwork, this study shows how people are turning to AI chatbots for far more than simple health facts. Study: Public use of a generalist LLM chatbot for health queries . Image Credit: Azurhino / Shutterstock In a recent study published in the journal  Nature Health , researchers at Microsoft AI , Redmond, WA, USA, analyzed more than 500,000 de-identified health-