Commentary: How financial influencers can make or break investment platforms like Chocolate Finance

Rareș Mustață

Influencers contributed to the rapid growth of Singapore financial services firm Chocolate Finance, but also to its upheaval, says NUS Business School’s Daniel Rabetti. SINGAPORE: For financial services firm Chocolate Finance, what should have been a routine liquidity management measure spiralled into a crisis in early March. The saga began when the company ceased to allow customers to earn miles from AXS payments. Personal finance influencers caught on and announced they were withdrawing their