Counsellors say that knowing when to say "no" will help to maintain your peace and well-being, allowing you to support yourself and others in a sustainable manner. Financial services manager Dion Sng, 26, meets clients all the time and often feels compelled to say "yes" to their requests even though she might not be completely willing to do what they are asking. She admits that it is her way of trying to please everyone. She recalled that some clients would ask to schedule appointments with her