University of California - San Francisco Feb 25 2026 Patients are now expected to navigate much of their care online - from seeing their doctor on a screen to booking appointments, refilling prescriptions, and checking test results through health care portals.  Yet, according to a new study by UC San Francisco, most health systems are skipping a crucial step: asking whether their patients have the access and skills to use these digital tools.  The researchers surveyed nearly 150 clinicians and