ISTANBUL The number of people employed at call centers in Türkiye has reached 167,620, according to a new report. The consumer experience ecosystem, which refers to the customer service and call center sector, grew by 64 percent in the last year and reached a volume of 68.5 billion Turkish Liras, showed a study conducted jointly by PwC Türkiye and Pragma Araştırma. More than 70 percent of those working in the field of customer experience management are women, according to the report. In the