Episode Notes You might not think you need artificial intelligence added to your shopping experience. Store employees might not see the point either. So why is it there anyway? Guest: Mia Sato , reporter at The Verge who covers tech companies, platforms, and users. Want more What Next TBD? Subscribe to Slate Plus to access ad-free listening to the whole What Next family and all your favorite Slate podcasts. Subscribe today on Apple Podcasts by clicking “Try Free” at the top of our show page.