As technology reshapes jobs and skills needs, NTUC’s Employment and Employability Institute (e2i) supports workers with personalised career coaching, job matching and artificial intelligence tools to help them move into their next role. After being retrenched from his digital banking job last July, Mr Crizz Cheong struggled to secure his next role despite sending out 15 to 20 applications a day. He first targeted product manager roles in the payments industry, then widened his search to other