According to the latest Pew Research poll , 49 percent of Americans report using chatbots at least occasionally, but 63 percent think the tech is advancing too quickly. Overall, use of AI chatbots has increased dramatically since 2024, when only 33 percent reported using them. Specifically, ChatGPT’s usage has doubled since 2023, with 44 percent of respondents saying they’ve used it. But opinions remain negative , with only 16 percent saying that AI will have a positive impact on society.