Amazon Web Services (AWS) has apologised to customers impacted by Monday's massive outage, after it knocked some of the world's largest platforms offline. Snapchat, Reddit and Lloyds Bank were among more than 1,000 sites and services reported to have gone down as a result of issues at the heart of the cloud computing giant's operations in North Virginia, US on 20 October. In a detailed summary of what caused the outage, Amazon said it occurred as a result of errors which meant its internal