All this pressure to tip is scaring customers away
Black Friday
Have you ever hesitated at the register, uncomfortable as an employee watched you choose a tip? It’s not just you. The rise of digital tipping systems – from point-of-sale devices held by employees to countertop screens that clearly display your selection – is changing the dynamics of tipping, often in ways that make customers feel scrutinized. Suggested Reading Ex-Intel CEO Pat Gelsinger may get more than $10 million in severance pay Cyber Monday beats Black Friday once again United Airlines
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