Marks & Spencer’s chairman has laid the blame for an epidemic of middle-class shoplifting on breaking the ‘human link’ between shops and customers – and he’s got a point, says James Moore H onesty is a precious thing, and about as common as a day’s peace and quiet from Donald Trump. So here’s to Marks & Spencer chairman Archie Norman for admitting that retailers’ obsession with installing self-checkouts is partly to blame for an epidemic of middle-class shoplifting . He told the Telegraph that

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