California colleges spend millions on faulty AI systems: ‘The chatbot is outdated’

Educatie

California community college districts are spending millions of dollars on artificial intelligence-powered chatbots intended to help students navigate admissions, financial aid and campus services. However, they struggle to consistently provide clear and accurate answers, leaving students frustrated and seeking help from others on unofficial social media channels. In testing by CalMatters, they often answered general questions correctly but struggled with more specific ones. East Los Angeles

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