In 1869, a group of Massachusetts reformers persuaded the state to try a simple idea: counting. The Second Industrial Revolution was belching its way through New England, teaching mill and factory owners a lesson most M.B.A. students now learn in their first semester: that efficiency gains tend to come from somewhere, and that somewhere is usually somebody else. The new machines weren’t just spinning cotton or shaping steel. They were operating at speeds that the human body—an elegant piece of