Commentary: Regulation alone won’t be a silver bullet for ‘dark patterns’ that manipulate consumers
Business
Given how quickly deceptive tactics evolve, especially with AI, countering “dark patterns” will require a multi-pronged approach that includes consumers, says Victor Seah of the Singapore University of Social Sciences. SINGAPORE: Fake visitor counts, fabricated countdown timers and false discount claims. These were the deceptive website features that landed three online retailers in trouble with Singapore’s consumer regulator. The Competition and Consumer Commission of Singapore (CCS) on May 18
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