In the past year, banks prioritized innovation through digital platforms and AI, driving improved service, security, and analytical capabilities. Global Finance announces the 2025 Innovators from Asia-Pacific. Regional Winners Most Innovative Bank in Asia-Pacific| TAIPEI FUBON BANK In 2024, the Taiwan bank introduced IntelliChat, a chatbot enabled by Gen AI, designed to handle customer-service queries. It has improved the retail-user experience at the bank by reducing previously long wait times