Ukraine’s customs system maintains a generally positive reputation among businesses, with 62.3% of companies rating the service as effective, according to a survey of exporters and importers by the Institute for Economic Research and Policy Consulting (IER). The agency – which brought in 22% of Ukraine’s Q1 2026 budget revenue through VAT and duties – is undergoing reforms targeting corruption, as announced by Ukraine’s anti-graft bodies. Yet surveys show businesses are largely satisfied with