There was a different side to the chaos of the Amazon outage that affected crucial services around the world, such as no exams, light switches not working, and less work to do There was a different side to the chaos of the Amazon outage that affected crucial services around the world, such as no exams, light switches not working, and less work to do W orkers were sent home, exams were delayed, coffee machines had to be turned on manually and language app users feared their hard-won progress was