Only half will upgrade OS or device, one quarter refuse to switch from Windows 10 UK customers can get one year’s free ESU, but it won’t be automatic Consumers can also get help reducing e-waste when upgrading With Windows 10 end of life coming next week, new research has revealed exactly how many people plan to upgrade, and it’s not looking good for Microsoft . Which?’s study found around one quarter of the people who still use Windows 10 will continue using the previous-gen OS even after