This has been a big week for AI companies signing enterprise deals, with Zendesk unveiling new AI agents that are supposed to be able to resolve 80% of customer service issues, Anthropic and IBM announcing a strategic partnership , and Deloitte also announcing a deal with Anthropic . Plus, Google announced a new AI-for-business platform . That doesn’t mean it’s going to be smooth sailing for big organizations using AI. In fact, the timing of the Deloitte announcement was a bit awkward, coming