On a recent weekend, I was playing with my new puppy when my phone rang. On the other end was the CEO of a major public software company with a warning: the industry was headed for painful financial reset. I can't say who this is because he doesn't want to be identified, talking about sensitive topics — and he wanted to speak honestly, without the usual restrictions of his company's public relations department. These are the times you really listen! The topic was broadly about how AI is