SAN FRANCISCO :In Microsoft's view, humans are not the only ones to manage in a workplace. Artificial intelligence needs a manager, too. The software maker on Tuesday announced Microsoft Agent 365, a program for its customers to track what it expects to be 1.3 billion agents automating office work by 2028. Agents are AI-powered programs that perform tasks on humans' behalf. Microsoft and other companies are actively marketing agent software. While some customers have successfully deployed these